Delivery & Return Policy
Shipping & Returns
UAE
1–3 Business Days
Standard delivery via courier to all emirates. Same-day delivery available in Dubai on select orders — enquire via WhatsApp.
GCC Countries
3–5 Business Days
We deliver to Saudi Arabia, Kuwait, Bahrain, Qatar, and Oman. Shipping rates calculated at checkout.
International
5–10 Business Days
Worldwide delivery available. Contact us on WhatsApp for a shipping quote to your country.
Return Policy
We accept returns within 14 days of delivery. Items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
- Opened or used fragrances
- Personalised or custom orders
- Items purchased during a sale
How to Return
To initiate a return, contact us on WhatsApp within 14 days of receiving your order. Our team will guide you through the process and arrange collection.
Packaging & Care
All orders are packaged with care using premium materials to ensure your items arrive in perfect condition. Fragile items receive additional protective wrapping.
Order Tracking
Once your order is dispatched, we will send you the tracking details via WhatsApp so you can follow your delivery in real time.
Questions about your order or delivery?
WhatsApp UsNeed help with your order?
Our team responds within minutes on WhatsApp.